TRANSPARENCY
We build our operations and solutions on three core principles that build trust and reflect our responsibilities. These principles are at the heart of every decision we make and every innovation we create.
Understandability
We are committed to articulating complex technologies and processes in a language that all our stakeholders can clearly understand. Our policies and reports are public and easily accessible, ensuring information is available to everyone.
Accountability
We take full responsibility for every decision we make and every action we take. We maintain a stance of accountability for the use and impact of our technology, actively operate feedback mechanisms, and reinforce transparency through regular audits.
Ethics and Compliance
We adhere to the highest ethical standards and legal regulations in all jurisdictions where we operate. We ensure our technology is developed and used in a manner that respects human rights and fundamental freedoms, in full compliance with global norms.
OUR TRANSPARENCY FRAMEWORK
Our commitment to transparency is more than just a statement. We have integrated this principle into the technical and legal processes that form the foundation of how we do business. We take concrete steps to ensure transparency in every domain.
Data Governance and Privacy
The security and privacy of the data we collect, process, and store is our highest priority. We work diligently to ensure transparency and protection at every stage of the data lifecycle.
- Compliance with GDPR: We process personal data in accordance with all relevant national and international regulations.
- Data Minimization: We only collect data that is strictly necessary for our operational objectives, avoiding unnecessary data accumulation.
- Purpose Limitation: We never use or share data for purposes other than those for which it was collected; we seek explicit consent or a lawful basis for every use case.
- Security Protocols: We implement the latest encryption, access control, and cybersecurity standards to prevent data breaches.
Algorithmic Transparency (XAI)
We embrace the principles of Explainable AI (XAI) to prevent our AI systems, like KAIA, from being a "black box." We aim to make it clear how our algorithms work and how they arrive at their decisions.
- Explainable Decisions: We present the logic behind our systems' recommendations in a way that human operators can understand and interpret.
- Human-in-the-Loop: We minimize AI-driven risks by always leaving the final approval for critical decisions to a human expert.
- Bias Auditing: We conduct regular audits and tests to ensure our algorithms produce fair, impartial, and non-discriminatory outcomes.
- Model Transparency: We disclose algorithm architectures, training data, and performance metrics within certain limits, while protecting competitive sensitivities.
Law and Ethics
Given the applications of the technologies we develop, adherence to international law and ethical principles is paramount. We are conscious of our global responsibilities and act accordingly.
- Use Restrictions: We implement strict controls and contractual restrictions to prevent our solutions from being used to violate human rights or in a manner contrary to international law.
- Export Controls: We provide our technologies in full compliance with international sanctions, export control regimes, and all relevant laws.
- Ethics Board: We have an advisory board of independent experts to assess the potential ethical dilemmas and societal impacts of our technology.
- Continuous Training: We regularly train all our employees on ethical decision-making processes, international law, and compliance to raise their awareness.
TRANSPARENCY REPORTS
We support our commitments with tangible data. Heylean is not a publicly-traded company. However, through reports we will publish from time to time, we will share data requests, security incidents, ethics audit results, and other key transparency metrics with the public.
No reports have been published yet.
Please check this page regularly for developments and updates.